Yes, we give free samples, but you have to pay for the shipping charges.
Delivery charges depend on the weight of the cart.
It depends upon the area. Normally it takes 1-4 business days and 2 extra days for remote areas.
Yes, you can, once you place an order you will receive a confirmation email along with the tracking number.
We have 5 modes of payment currently.
1) PayPal
2) Visa card or Mastercard
3) Zip pays
4) Bank transfer
5) After pay
We don't save the credit card details, it's encrypted end-to-end. Your account is directly debited through the bank.
You will find the bank account details once you reach the checkout page.
If you didn't receive any email after placing an order then there can be a spelling mistake in the email. Kindly add us in your list so all the emails land in your inbox.
If you choose to opt normal delivery then the courier will drop your parcel at the door also known as 'authority to drop' at your doorstep even if you aren't available.
But you can always choose to opt depot option. Some customers choose this option for various reasons.
1) Don't find it safe to leave items on door
2) Or they live in apartment with high security where couriers aren't acceptable
3) Or they live in remote area and want to save some pennies for delivery
4) Traveling
Well you can make changes as long as the order is with us in our warehouse. We will make amendments, change the item or cancel it upon your request.
It's dispatched, then also we can make changes in the delivery but that will take a few days. For further information please contact us.
Once your order is shipped, we will send you an email with a summary of your items, delivery and shipping method.
Yes, for orders with Express delivery we can change the shipping address 2 hours before it’s expected to be delivered. But remember this will take 24 hours to deliver on the new shipping address.
For orders placed with standard delivery we can't not take guarantee that an address can be changed or not. Please make sure to provide the correct address.
We try to provide best quality products to satisfy the customer needs, but still if your mind changes then you can return the items in its original condition within the 30 days of its purchase.
Please contact us through telephone or email us in case you want to return any goods. Our customer service will help you out with the procedure.
Please don't panic! You can get a refund for that. Or we will replace it for free.
If you have received a damaged item, let us know. Send us a picture of it if it's possible or return it within 30 days of purchase.
Don't worry, please contact us through telephone or drop us an email. Someone from our team will reach out to you for your assistance. All your enquiries will be answered.